Kiehl’s was founded in 1851 as an old-world apothecary in New York’s East Village. Kiehl’s extensive experience has resulted in a unique blend of cosmetic, pharmaceutical, herbal and medicinal knowledge developed over generations.
In the early decades of the 20th century, Kiehl’s was a full-service pharmacy, offering customers homeopathic and herbal remedies, essential oils, over the-counter drugs, and the first Kiehl’s brand name products. Today, Kiehl’s is dedicated to giving customers quality skin care and hair care products based on the most advanced science and utilizing unique, natural ingredients.
Kiehl’s Customer Representatives – whose first priority is to serve and represent Kiehl’s customers – undergo an intensive education program in which they learn about the properties of the ingredients in the brand’s formulas as well as their value in making the products effective. In addition to their commitment to quality products, Customer Representatives have the knowledge to provide the unparalleled customer service for which the brand is famous. Kiehl’s traditionally dispensed advice and prescriptions to clients, and today its staff continues to “prescribe” personalized skin and hair care regimens for each individual customer.
With strong community roots, Kiehl’s made its company mission official more than thirty years ago when it issued a statement entitled “The Kiehl’s Mission.” In it, the company declared its commitment to giving back to local communities. Over the years, Kiehl’s and its employees throughout the world have been involved in charitable endeavors to support the company’s key causes, AIDS, children, education, and the arts.
Star products: Kiehl’s Lip Balm, Crème de corps, Blue Astringent Herbal Lotion, Abyssine Cream…
Since 2000, Kiehl’s is part of the Luxury Products division of L’Oréal. The Luxury Products division of L’Oréal houses the beauty brands Lancôme, Biotherm, Helena Rubinstein, Kiehl’s, Shu Uemura, Giorgio Armani Beauty, Ralph Lauren Fragrances, Cacharel, Viktor& Rolf, Diesel, YSL Beauté , Maison Martin Margiela, Stella McCartney and YUE SAI.